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Network Design & Administration |
NetWatch - Fixed-fee all inclusive services for your entire IT infrastructure
- 24x7x365 proactive monitoring of all system components and self healing of most issues.
- Proactive alerts via instant e-mail of all system warnings, alerts and problems.
- Remote access to your PC’s for real time fix as you watch.
- Hard drive space monitoring.
- MS Patch management.
- Complete System Security.
- Anti-virus/Spyware/Adware/Firewall/Wireless Router management
- No after hours charges.
PC, Network & Server Management (included in NetWatch fee)
- Unlimited Phone Support.
- Unlimited Remote Support.
- Unlimited Onsite Support.
- Desktop Application Support, E-mail management,
- Asset management – A complete real time list of all hardware with unique I.D.
- Internet Connectivity Troubleshooting
- No break/fix time and material cost.
- No retainer fee.
Vendor Management (included in NetWatch fee)
- Wholesale pricing on most hardware, software & peripherals.
- We perform all communication with your system vendors.
- Update component drivers.
- Manage all software and application license agreements.
- Keep consumable supplies on hand at your location.
System Configuration & Installation (Separate Charge)
- Network Hardware setup.
- Wireless router and access point installation.
- Network Printer installation.
- Server/PC/Workstation/Laptop/TabletPC setup and install onto network.
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